Aerogel Technologies, LLC | Contact
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Contact

Contacting Aerogel Technologies

Aerogel Technologies is headquartered with business offices and manufacturing facilities in Boston, Massachusetts (USA). We sell directly to individuals, companies, government organizations, and research laboratories around the world. Our team of engineers and salespeople are ready to help you discover how to use Airloys and aerogels to engineer limitless possibilities.

Please choose one of the contact methods below to help us get the best information to you as quickly as possible.

General Questions About Aerogels

For general questions about aerogels, we recommend you visit Aerogel.org, an open-source aerogel initiative. There you’ll find a comprehensive resource all about aerogels, how they’re made, and how they’re changing the world around us. You will also find a Questions and Answers page with common and uncommon questions about aerogels accompanied by detailed answers.

Of course, if you can’t find an answer to your question here or on Aerogel.org, you can always contact us by filling out the form below or by phone.

Buying Aerogels

To purchase aerogel materials including classic monolithic aerogels, Airloy® Ultramaterials, aerogel particles, and insulating aerogel blankets, please visit our online store at BuyAerogel.com. For special purchasing needs, please contact us by filling out the form below or by phone.

Custom Aerogel Solutions

To inquire about special aerogel materials requests including specialty compositions, shapes, or volumes, please fill out the form below.

For consulting services, research and development, business development, and media relations, please contact us through one of the methods below.

Address

Aerogel Technologies, LLC
1 Westinghouse Plaza, Building D
Boston, MA  02136
United States of America

Hours

Live customer service representative
24 hours, 365 days a year

Technical customer service response hours
M-F 9 AM to 9 PM Eastern Time
Closed on major US holidays

Please allow 24-48 hours for technical service responses.

Phone

For the fastest customer service, please fill out the web form below. Otherwise, please feel free to contact us by phone.

US Toll-Free
(844) AEROGEL (844) 237-6435

International and Boston Local
+1 (617) 800-0414

Contact Aerogel Technologies

Please select the category below that best describes the nature of your inquiry.

Technical Questions, Applications Support, and General Inquiries

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Custom Solutions and Bulk Quantities Inquiries

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Please provide as much information as you are able to share about your custom aerogel request.
If you are unsure about a technical detail or need to discuss something further, please let us know in the message box at the end of this form.

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Type of Application

What is it about aerogels that you feel may benefit your application? (e.g., low density, insulating properties, etc.)

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Does your application involve any of the following?

 Significant contact with liquid water
 Significant exposure to humidity
 Significant contact with organic solvents
 Need for mechanical durability
 Dust sensitivity
 Need for transparency/translucency
 Sensitivity to off-gassing

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Billing, Shipping, and Order-Related Issues

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